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Pindrop

Cybersecurity reports and statistics published by Pindrop

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Reports and publications from Pindrop

2025 Voice Intelligence and Security Report

Recent Statistics & Reports

Insurance companies saw a +475% increase in synthetic voice attacks in 2024.

Fraud Synthetic voice attack Insurance

Retail fraud doubled, with the sector experiencing an average of one fraud attempt in every 127 calls in 2024. This is five times higher than financial institutions.

Fraud Retail Financial services

Fraud rates of personally identifiable information (PII) and bank account data increased by +61% in 2024.

Overall fraud attempts increased by +26% in 2024, which exceeded Pindrop's projected 4% rise.

There was a +173% increase in synthetic voice calls between Q1 and Q4 2024.

Fraud Synthetic voice attack

Deepfake-related fraud is expected to grow by +162% in 2025.

Fraud Deepfakes

Contact centres could face $44.5 billion in fraud exposure in 2025.

Fraud Contact centre fraud

Deepfaked calls are projected to increase by +155% in 2025.

Fraud Deepfakes

Banks experienced a +149% rise in synthetic voice attacks in 2024.

Fraud Synthetic voice attack Financial services

Retail saw a +107% increase in synthetic voice attacks in 2024.

Fraud Synthetic voice attack Retail

Fraud attempts in U.S. contact centres now occur every 46 seconds.

Fraud Contact centre fraud US

Deepfake fraud attempts increased from an average of one per month to seven per day in 2024.

Fraud Deepfakes

Deepfake fraud attempts rose by more than 1,300% in 2024.

Fraud Deepfakes

Fraud in contact centres reached its highest level in six years in 2024.

Fraud Contact centre fraud

Deepfake fraud attempts rose by more than 1,300% in 2024.

Fraud Deepfakes

Retail fraud is projected to more than double again, reaching 1 in every 56 calls in 2025.

Top Categories

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Synthetic voice attack

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Contact centre fraud

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Financial services

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