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Heimdal

Cybersecurity reports and statistics published by Heimdal

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Research Reports

Reports and publications from Heimdal

The State of MSP Agent Fatigue in 2025

Recent Statistics & Reports

The average MSP now runs five security tools.

North America MSPs Security tools

20% of MSPs are juggling seven to ten security tools.

North America MSPs Security tools

12% of MSPs are managing more than ten security tools.

North America MSPs Security tools

89% of MSPs struggle with tool integration.

North America MSPs Security tools

One in four security alerts that MSPs receive prove meaningless.

North America MSPs Security tools

MSPs using 7+ tools report nearly double the fatigue levels.

North America MSPs Security tools

High false positive rates triple the chance of missing genuine incidents for MSPs.

North America MSPs Security tools

56% of MSPs experience alert fatigue daily or weekly.

North America MSPs Security tools

Among MSPs managing 1,000+ clients, 100% report daily alert fatigue.

North America MSPs Security tools

75% of MSPs experience alert fatigue at least monthly.

North America MSPs Security tools

Only 20% of MSPs have consolidated their security solutions.

North America MSPs Security tools

89% of MSPs must switch between separate dashboards and waste time on manual workflows.

North America MSPs Security tools

Some MSPs report that 70% of their alerts are false alarms.

North America MSPs Security tools

20% of MSPs who consolidate security tools report better outcomes across all metrics.

North America MSPs Security tools

Only 11% of MSPs report seamless integration of their security tools.

North America MSPs Security tools

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