Data breach response / crisis management was triggered as the main driver of loss in 24.5% of claims (primary 23.6%, excess 26.7%), triggered with some loss impact in 27.5%, triggered with no loss impact known in 3.6%, and not triggered in 44.4%.

Data breach response / crisis management coverage was triggered in 24.5% of all claims overall, with a slightly higher incidence in excess claims (26.7%) compared to primary claims (23.6%).