Three-quarters (75%) of scams now target critical workflows such as account creation and sign-in processes.

"High performers" (organizations with dedicated mission-critical workflow teams) are nearly twice as efficient in their processes (57% vs 36%) compared to others.

50% of respondents cite cyberattacks as the leading cause of critical workflow disruptions.

Just 52% of respondents feel confident in their privacy and security measures related to mission-critical workflows.

62% of organizations report data leakage of high-value information assets as a fallout from workflow failures.

56% of organizations say they need data loss prevention in their collaboration platforms.

Organizations with dedicated mission-critical workflow teams report 10% fewer disruptions.

Only 16% of CISOs own critical workflow security.

56% of organizations say they need secure real-time communication in their collaboration platforms.

51% of organizations have adopted AI for mission-critical operations.

53% of AI adopters report data leakage or theft as a top risk or major concern.

Only 39% of organizations are implementing risk mitigation strategies for their mission-critical collaboration tools

61% of organizations say they need data encryption in their collaboration platforms.

The average cost per data center downtime incident is over $1M, not including reputational and strategic losses.

Only 10% of CIOs own critical workflow security.

64% of organizations experience mission-critical workflow disruptions or failures.

Organizations experience an average of six mission-critical workflow disruptions or failures in the past year.

Only 47% of respondents understand the risk profile of their mission-critical workflows.

58% of organizations suffer data center downtime due to workflow failures.

61% of organizations recognise that a strong security posture is critical for mission-critical operations.